Mission Statement, Philosophy & Values

OUR MISSION
Our dedicated team is here for your family during your pet’s unexpected and difficult time by providing quality, compassionate and professional care.

OUR PHILOSOPHY
Animal Emergency and Trauma Center is a caring extension of your family veterinarian. We exist to provide compassionate and state-of-the-art medical care when your family veterinarian is not available. Our entire staff is committed to providing a caring environment where people and pets are treated with dignity, kindness and respect.

At Animal Emergency and Trauma Center we care about that one special pet – yours! We understand that it takes compassion and dedication as well as excellent medicine to give your pets the care they deserve.

We’re here when you need us, fully staffed for any emergency…days, nights, weekends, holidays

OUR VALUES
Compassion – you are not alone
Teamwork – communication and cooperation
Integrity – do the right thing
Advocate for Patients – so clients can make an informed decision
Respect/Trust/Honesty – transparency
Adaptable – meeting every individual need
Composure – calm, cool and collected
Family focused – we are going through this with you
Personal Growth – challenge and strive to learn more
Dedication/Passion – it’s personal
Open Environment – supportive, humor and managements support with accountability for all we do