Mission Statement, Philosophy & Values

OUR MISSION
To be the preferred veterinary emergency and critical care hospital in the West Sound Region by providing compassionate care and quality service delivered by a team of dedicated professionals practicing state-of-the-art medicine.

OUR PHILOSOPHY
Animal Emergency and Trauma Center is a caring extension of your family veterinarian. We exist to provide compassionate and state-of-the-art medical care when your family veterinarian is not available. Our entire staff is committed to providing a caring environment where people and pets are treated with dignity, kindness and respect.

At Animal Emergency and Trauma Center we care about that one special pet – yours! We understand that it takes compassion and dedication as well as excellent medicine to give your pets the care they deserve.

We’re here when you need us, fully staffed for any emergency…days, nights, weekends, holidays

OUR VALUES
Excellence: We strive for excellence in veterinary care with “state of the art” equipment and work with leaders and innovators in veterinary medicine.

Patient Care: We are committed to providing the highest quality, compassionate and ethical care to our patients. We treat patients as if they were members of our own families.

Client Services: We are committed to excellent client service by providing quality veterinary care in a compassionate and empathetic manner.

Communication: We are committed to fostering mutually beneficial relationships with our referring veterinary hospitals. This includes providing timely and effective communication, respectful treatment of clients and excellent patient care.

Team Work: Our hospital is a stimulating place to work with team spirit and camaraderie; a supportive environment where individuals are recognized; a culture that promotes learning and participation. We make your family veterinarian part of that team and we all work together to give the best patient care possible.